Privacy Policy


Last Updated: June 12, 2026

Apotek Berkat ("we," "our," or "us") operates the Apotek Berkat mobile application (the "App") for Android. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By downloading and using Apotek Berkat, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

To provide a seamless pharmacy and service experience, we may collect the following types of information:

  • Personal Data: While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your name, email address, phone number, and delivery address.

  • Health and Prescription Data: If our App allows you to upload prescriptions or order medications, we may process medical images, prescription details, and health-related information strictly to fulfill your orders.

  • Location Data: We may request permission to access your device's location to help you find the nearest Apotek Berkat branch or to provide accurate delivery tracking.

  • Device and Usage Data: We automatically collect certain technical information when you access the App, including your device's Internet Protocol (IP) address, device type, operating system version, unique device identifiers, and app usage statistics.


2. How We Use Your Information

We use the collected data for various purposes, including to:

  • Process and fulfill your medicine orders and prescriptions.

  • Manage your user account and provide customer support.

  • Send you transaction notifications, order updates, and administrative messages.

  • Improve, optimize, and maintain the performance of the App.

  • Comply with applicable legal, pharmaceutical, and regulatory requirements.


3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • With Service Providers: We may share data with trusted third-party companies (such as delivery couriers and payment gateways) strictly to perform services on our behalf.

  • For Legal Purposes: We may disclose your information if required to do so by law, regulation, or court order, particularly concerning health and pharmaceutical regulations.

  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Android Permissions

To function correctly, Apotek Berkat may request the following permissions on your Android device:

  • Camera / Storage: To allow you to take photos or upload images of your medical prescriptions.

  • Location: To pinpoint your delivery address or locate nearby physical pharmacies.

  • Notifications: To send you alerts regarding your order status and refills.

You can grant or revoke these permissions at any time through your device's system settings.


5. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with statutory healthcare record-keeping laws.

We implement industry-standard security measures (including encryption) to protect your data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.


6. Your Data Rights

Depending on your location, you may have the right to access, update, correct, or delete the personal information we hold about you. If you wish to delete your account or request the removal of your data, you can do so directly within the App settings or by contacting us at the email address below.


7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.


8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • By Email: pt.bmp.tekno@gmail.com

  • By Phone:021-2222-5555

  • Address:Pergudangan Taman Tekno, Blok K2 No 19-20, Setu, Tangerang Selatan